Environmental Health
How to Make a Complaint
Environmental health staff can help residents address many health nuisances and hazards in housing, neighborhoods, commercial and government buildings, and industrial settings. These nuisances and hazards include:
- Air pollution from secondhand smoke
- Contaminated water
- Excessive noise
- Garbage and refuse
- Lead, asbestos, pesticides, and other chemical hazards
- Mold and other indoor air quality issues
- Pests and disease vectors including mice, rats, mosquitoes, birds, and bedbugs
- Unsafe food or unsanitary food preparation conditions
- Retail tobacco and medical cannabis dispensaries
- Abandoned vehicles
- Overgrown vegetation/weeds
- Laundry hygiene
- Massage parlor hygiene
- Environmental odors
To Make a Complaint
You can make a complaint by doing one of the following options:
- Contact the 311 Customer Service Center anytime (24/7) by dialing 311, or
- Go to the 311 Customer service center website at http://www.sf311.org/, or
- Email a service request to EnvHealth.DPH@sfdph.org, or
- Contact SFDPH Environmental Health Staff by phone at (415)252-3800
When making your complaint, be prepared to provide the following information:
- Name and contact information
- Property address and type
- Additional information relevant to the concern or complaint
Please note: Records of public complaints are public records; however, the Environmental Health Department generally does not share the name of a person making a public complaint.
