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SF Health Network
About DPH

Contracts Online Application

The Contracts Online (COOL) application allows us to develop contracts in a secure, on-line environment, wherein the contractor, departmental program manager and contract officer all have access to the same contract documents.

The Contracts Online system helps to streamline the development of contracts and the eventual electronic approval of contracts. By using the COOL system, you will help turn documents around more quickly and be able to track them as they flow from development into certification.

If your agency wishes to establish a user account in the COOL system, please submit your request via email. Please allow 2-3 business days for your user accounts to be created and activated.

Your primary point of contact while you are working in COOL will be your assigned Contract Analyst and Program Manager. If you are unsure of who your contact person is or if you have any questions, please do not hesitate to call the Director of Contracts & Compliance at (415) 554-2609 or the contract office that is responsible for your contract.

  • AIDS Office Contracts, including HIV Prevention, HIV Health Services, Seroepidemiology and Research Contracts: (415) 554-9086
  • Community Behavioral Health Contracts, including Mental Health, Substance Abuse, Primary Care and Prevention Contracts: (415) 255-3492
  • Community Health Network / Housing and Urban Health/ Environmental Health / Other Non-Health Service Contracts: (415) 554-2607

For technical or system support questions such as, how to log-in, inactivating accounts, lost passwords, etc., contact the COOL Help Desk:

Phone: (415) 759-3577 (8:00 am – 5:00 pm PST)
Email: Jeff Burton