Direct Access to Housing

Referral and Access

DAH’s success relies on SFDPH-HUH’s ability to place clients referred by case managers in the setting most appropriate to their needs. DAH’s varied portfolio of housing sites allows for such tailored placement as does the access and referral prioritization system maintained by the DAH Intake Team. Overseen by the SFDPH-HUH Medical Director, the DAH Intake Team works with San Francisco service providers to create a pool of potential housing applicants prioritized for housing based on their:

• Level of medical acuity,
• Degree of psychiatric need,
• Substance use severity,
• Housing stability,
• Referral agency, and
• Level of match between a client’s needs and services available at the vacant DAH unit.

Upon identifying a match between an available unit and a potential applicant, the DAH Intake Team initiates the DAH housing application process via the referring case manager; DAH Intake supports the referring case manager throughout the application process. Property management determines all applicant housing outcomes based on resident selection criteria.

** Please note that DAH does not rely on a waitlist for applicant referral nor will DAH accept self-referrals for consideration. **

Are you a case manager ready to refer a client?

If you would like to refer an appropriate client to the DAH program, please:

• Review DAH’s Access and Referral Procedures.
• Review and print a checklist of referring case manager responsibilities. DAH developed this list to assure that applicants get the support they need throughout the application process and during/after move-in.
• Review, complete, and submit a Clinical Referral Form for your client.

If you have questions about DAH’s access and referral, please contact:

Susan Poff, DAH Clinical Intake Coordinator
Phone: 415.554.2772
Email: susan.poff@sfdph.org

NOTE: The DAH program does not accept client self-referrals.