CBHS Civil Service and contractors have acknowledged the need for a new billing information system that will facilitate the timely sharing of client and billing information. Such a system is expected to improve continuity of care, facilitate client referrals and sharing other relevant client information. In addition, the new system should improve revenue generation and facilitate compliance while minimizing disallowances and decreasing the need for double data entry. Another significant reason to implement a new system is that governing agencies are, or will soon be, offering incentives to counties that move to an electronic health record system and ePrescribing.
Netsmart Technologies has been selected through a competitive bid process to provide and partner with CBHS to implement the Netsmart Avatar electronic health record and integrated billing information system for San Francisco. Netsmart has also contracted with a number of other California counties and has established an active California User Group that meets regularly to share implementation, enhancement and State regulatory issues.
San Francisco CBHS will develop and enlist contractor
and Civil Service program input to the design and
build of the San Francisco Avatar system through
activation of several issue driven work groups.
