 Provider Manual Table of Contents |
QUICK REFERENCE PHONE NUMBERS
CAUTION: This page has not been updated since 2000 with the exception of the phone number for the Mobile Crisis Team Services.
The list of telephone numbers below is intended to provide a quick reference guide to important contacts. These are described more fully in other sections of the Provider Manual.
| Emergency/Urgent Services | |
|---|---|
| Psychiatric Emergency Services (PES) | (415) 206-8125 |
| Child Abuse Reporting | (415) 558-2650 |
| ---Toll Free Number | (800) 856-5553 |
| Adult Protective Services | (415) 557-5230 |
| Child Crisis Service | (415) 695-5195 |
| Suicide Prevention/Crisis Hotline Services | (415) 781-0500 |
| Mobile Crisis Team Services | (415) 355-8300 |
| Geriatric Mobile Crisis Team | (415) 337-4722 |
| Westside Community Crisis Services | (415) 353-5050 |
| Authorization for Mental Health Services Mental Health Access Team for All New Referrals and Practitioner Provider Outpatient Services | (415) 255-3737 |
| ---Toll Free Number | (888) 246-3333 |
| ---TDD | (888) 484-7200 |
| ---Fax | (415) 255-3629 |
| Organizational Provider Authorization Questions | |
| Organizational Providers-Child | (415) 255-3506 |
| Organizational Providers-Adult | (415) 255-3445 |
| Organizational Providers-Geriatric | (415) 255-3749 |
| Child and Adolescent Hospitalizations | (415) 695-5195 |
| Adult and Geriatric Hospitalizations | (415) 255-3480 |
| Practitioner Provider Inpatient Professional Services | (415) 255-3480 |
| Authorization for other Adult 24-Hour Services | (415) 255-3483 |
| ---Alternate number | (415) 255-3670 |
| ---Fax | (415) 252-3004 |
| Authorization for Child 24 Hour Services | (415) 206-7612 |
| Authorization for Geriatric 24 Hour Services | (415) 255-3440 |
| ---Fax | (415) 255-3496 |
| Authorization for Child Day Treatment Services | (415) 255-3411 |
| Mental Health Access Team for Information, Referral and Member Eligibility | (415) 255-3737 |
| ---Toll Free Number | (888) 246-3333 |
| ---TDD Line | (888) 298-4111 |
| Primary Care Consultation | (415) 255-3737 |
| Substance Abuse Treatment Consultation | (415) 255-3737 |
| Geriatric And Child Service Consultation | (415) 255-3737 |
| Pharmacy Services /Lab Information: | (415) 255-3659 |
| Other Resources | |
| Substance Abuse Treatment Services: Target Cities | (800) 750-2727 |
| AIDS/HIV Nightline | (415) 434-AIDS |
| Drug Line | (415) 362-3400 |
| Health Plans for Medi-Cal Beneficiaries | |
| San Francisco Health Plan | (415) 547-7805 |
| ---automated eligibility info | (415) 547-7810 |
| Blue Cross CaliforniaCare | (800) 407-4627 |
| Office of Consumer Affairs General Information | (415) 255-3433 |
| Patient's Rights Advocacy Services | (415) 552-8100 |
| Member Problem Resolution and Complaints | (415) 255-3433 |
| Provider Systems Office | (415) 255-3773 |
| Provider Problem Resolution/Appeals | (415) 255-3773 |
| Provider Relations | (415) 255-3773 |
| Credentialing | (415) 255-3773 |
| Applications | (415) 255-3773 |
| Inquiries regarding provider application status | (415) 255-3773 |
| Notification of provider address/other changes | (415) 255-3773 |
| ---Fax | (415) 252-3032 |
| Claims Department Claim Inquiry Line | (415) 252-3029 |
| Quality Management Office | (415) 255-3435 |
| Contact for Grievance Policy: Jim Gilday | (415) 255-3661 |
| Critical Incidents/Tarasoff: Michele Friedman, R.N. | (415) 255-3482 |
| related to child/youth: Miriam Damon, R.N. | (415) 255-3761 |
| Physician Peer Review: Peter Forster, M.D. | (415) 255-3430 |
| Requests for specific policies/procedures | (415) 255-3485 |