Office of Contract Management and Compliance

Request for Proposals (RFP) 22-2019
SOFTWARE SOLUTION FOR INCIDENT & GRIEVANCE RESPONSE SYSTEM FOR THE DEPARTMENT OF PUBLIC HEALTH

RFP 22-2019  The Department of Public Health seeks a commercially available, complete system for the management of Incident & Grievance responses. The system must be compatible for integration within the City’s Epic electronic health records (“EHR“) and Rhapsody interface engine.

The selected Proposer is responsible for developing and implementing a complete Solution that meets both the functional and technical requirements outlined in this RFP. The Proposer will provide all analysis, project management, design, programming, testing, documentation, procurement, installation and system integration services required to completely implement this Solution.

The contract or contracts awarded from this RFP may have an original term of up to ten (10) years.

The Department reserves the right to issue multiple contracts to multiple vendors that are qualified and that submit a proposal. Throughout the course of the contract the Department will monitor the performance of the contractors in accordance with Departmental monitoring procedures and reserves the right to alternate primary providers for non-performance.

https://www.sfdph.org/dph/comupg/aboutdph/insideDept/Contracts/ Click on RFP 22-2019 and follow the instructions. For questions please contact the Contract Analyst at (415) 554-2839.

To submit proposals for review respondents must follow the instructions in Section III "Submission Requirements" of the RFP. You can download a complete RFP package at:

RFP 22-2019

 

 

 

 

 

Schedule of Events RFP 22-2019

ACTIVITY	TIME	DUE DATE
RFP notice mailed to vendors	-	11/15/2019
Publication of RFQ	-	11/15/2019
Letters of Intent (LOI)	-	11/26/2019
The Letter of Intent is mandatory and required in order to submit PROPOSALS.
E-Questions (begin)		11/26/2019
Only vendors that submitted an LOI by the due date can e-mail questions concerning the specifics of the Program.
E-Questions (end)		12/3/2019
Submissions Due	12:00 PM	12/23/2019
Estimated Dates
Initial Review	-	December 2019
Technical Review	-	January 2020
Announcement of Award	-	January 2020
Contract Negotiations	-	January 2020
Contract Certification	-	February 2020
Start Date	-	February 2020

 

APPLICATIONS ARE DUE ON OR BEFORE 12:00 NOON,MONDAY, DECEMBER 23, 2019