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EMS Agency
Incident Reporting
EMS System providers and members of the public may report incidents, complaints or concerns regarding prehospital care to the EMS Agency via the Exception & Sentinel form provided on the link below.
You may email the form to exceptionreport@sfdph.org or call the EMS Investigator at (628) 217-6000. Mail should be directed to:
EMS Investigator
San Francisco EMS Agency
25 Van Ness
San Francisco, CA 94102-6058
(628) 217-6014
Exception & Sentinel Event Investigation Form
MS System providers who are responding to a complaint may use the form provided below to report back to the EMSA on the findings of the complaint investigation.
Investigation Closure Form (for managers)