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CBHS Major Events

Suicide Prevention: 415-781-0500

Location

Administrative Offices at 1380 Howard Street, 5th Fl. (at Tenth St.)
S.F. Behavioral Health Plan providers are located throughout San Francisco.

Contact

Main phone number:
24-Hour Access Helpline: (415) 255-3737 or (888) 246-3333
TDD (888) 484-7200

Consumer Relations Office: (415) 255-3433.

Hours

The 24-Hour Access Helpline is available 24 hours a day, 7 days a week.

Languages

The 24-Hour Access Helpline is prepared to communicate with callers in any language. Translators are utilized if necessary. Providers are available who speak Cantonese, Spanish, Vietnamese, Tagalog, Russian, and other languages.

Fee

Services are provided to most individuals who receive Medi-Cal benefits at no fee or with a minimum share of cost. For all others, fees are based on a sliding scale.

Community Behavioral Health Services


Program Description

The San Francisco Behavioral Health Plan offers a full range of specialty Behavioral health services provided by a culturally diverse network of community Behavioral health programs, clinics and private psychiatrists, psychologists, and therapists. Most people seeking behavioral health services need only basic counseling services. For those who are in need of more extensive treatment, the S.F. Behavioral Health Plan offers an array of services.

Population Served

Services are available to residents of San Francisco who receive Medi-Cal benefits, San Francisco Health Plan members, and to other San Francisco residents with limited resources. Services are approved and provided based on individual clinical need.


Other Information

S.F. Behavioral Health Plan providers are located throughout San Francisco and many are accessible to public transportation.

Psychiatric Emergency Services: (415) 206-8125

Mobile Crisis Team: (415) 970-4000

Comprehensive Child Crisis: (415) 970-3800

Westside Community Crisis: (415) 355-0311

S.F. Suicide Prevention: (415) 781-0500


Provider Lists & Guides

BHS Provider List in English | Chinese | Russian | Spanish | Tagalog | Vietnamese

Guide to Medi-Cal Mental Health Services in English | Chinese | Russian | Spanish | Tagalog | Vietnamese


Consumer Portal Information

BHS Consumer Portal

How to Register

How to make Appointment Reminders

How to fill out Consumer Portal Survey

PIN Document in English | Chinese | Russian | Spanish | Tagalog | Vietnamese

Signage in English | Chinese | Russian | Spanish | Tagalog | Vietnamese

How to generate a PIN


BHS Program Information

Community Behavioral Health Services: Policies & Procedures Manual

CBHS Adult-Older Adult Outpatient Clinic Hours

Community Behavioral Health Services, menu of monthly Director's Reports

Community Behavioral Health Services: Mental Health Comprehensive Documentation Manual
(Note: For a search engine, within this manual, press Control + F)

Community Behavioral Health Services: Substance Use Disorder Comprehensive Documentation Manual
(Note: For a search engine, within this manual, press Control +F)

Update Regarding Plan of Care (Treatment Plan) Requirements (September 15, 2011)

Transgender Resource Manual - 2014

Client Mental Health Information Form – Third Party Information Instructions

Client Mental Health Information Form

5150/5585 Involuntary Detention Manual

 

Updated Version - 2015-2016 Provider Manual
 

 

Quality Management


Quality Improvement Work Plan and Evaluation Report
Satisfaction Reports

ANSA/CANS Support Documents

CANS Reports

ANSA Reports

CalOMS Reports

Other Performance Objective Reports

 


IT Steering Committee

NEW! - Menu of Agendas & Minutes

 

Medication Resources


Pharmacy Services Manual

Pharmacy Services Manual 2017


Attention-Deficit/Hyperactivity Disorder (ADHD) Prescribing Resources

Guideline for Evaluation and Treatment of Attention-Deficit/Hyperactivity Disorder (ADHD) in Adult


Antidepressant Prescribing Resources

Safer Prescribing of Antidepressants Guidelines

 

Antipsychotic Prescribing Resources

Safer Prescribing of Antipsychotics Guideline

Atypical Antipsychotic Metabolic Side Effects Patient Handout

Patient Flyer - Anticholinergics in Chinese | English | Spanish | Tagalog | Vietnamese | Russian

 

Sedative-Hypnotic Prescribing Resources

Safer Prescribing of Sedative-Hypnotics Guideline

Non Sedative-Hypnotic Treatments of Insomnia Toolkit

Non Sedative-Hypnotic Treatment of Anxiety, Trauma and Obsessive-Compulsive Disorders Toolkit

Patient Flyer - Sedative-Hypnotics in Chinese | English | Spanish | Tagalog | Vietnamese | Russian

Patient Flyer - Sedative-Hypnotics and Buprenorphine in Chinese | English | Spanish | Tagalog | Vietnamese | Russian

Patient Flyer - Sedative-Hypnotics and Methadone in Chinese | English | Spanish | Tagalog | Vietnamese | Russian

 

Substance Use Disorders Prescribing Resources

Buprenorphine FAQ

Medication Approaches to Alcohol Use Disorder

Naloxone Training for Providers

Patient Flyer - Naloxone for Adult | College Party | Older Adult | Pediatric Overdose

Smoking Cessation Treatment

 

Child Youth and Family Prescribing Resources

Safer Use of Psychotropic Medications in Children and Adolescents

 

Other Resources

Blood Pressure Guidelines for Behavioral Health Adults (Aug 2015)

InfoScribeR/Avatar User Support

Medication Web Link Resources

Primary Care Clinic Information

 

Formulary Resources

CBHS Formulary December 2015

DPH Formulary Comparison for Psychiatric Medications December 2015

DPH Formulary Comparison for Stimulant Medications December 2015

Frequently Asked Formulary Questions

 

Useful Forms

CBHS Prior Authorization Request Form

CBHS Formulary Change Request Form

Primary Care Coordination Form


ANSA (Adult Needs and Strengths Assessment)

Manual

Long Form Manual

Forms:

Initial Risk Assessment, Face-to-Face

Initial Risk Assessment Fillable, Face-to-Face

Adult/Older Adult Assessment

Adult/Older Adult Assessment Fillable

Adult/Older Adult Assessment, Long Form

Adult/Older Adult Assessment, Long Form, Fillable

Adult/Older Adult Reassessment

Adult/Older Adult Reassessment Fillable

Adult/Older Adult Closing Summary

Adult Closing Summary Fillable


New! Fiscal-Cost Report ADP Cost Reporting Process (FY 10-11)

FY 10-11 Substance Abuse NNA/Drug Medical Provider's Cost Report Training

Attachments & Other Documents

FY 10-11 Reference Materials

How to Pull Out Actual Units Delivered from Avatar System


ADP State MediCal Forms (FY 10-11)

Average ODF Fiscal Model Instructions

Average ODF Fiscal Model Non-Perinatal

Average ODF Fiscal Model Perinatal

NTP AD County Instructions

NTP Alcohol and Drug Form

NTP Perinatal County Form

NTP Perinatal County Instructions

ODF Group Alcohol and Drug Form

ODF Group Perinatal Form

ODF Individual Alcohol and Drug Form

ODF Individual Perinatal Form

ODFG AD Instructions

ODFG Perinatal Instructions

ODFI AD Instructions

ODFI Perinatal Instructions

Residential Perinatal Form

Residential Perinatal Instructions


Contract Development & Technical Assistance (CDTA) Information

ADP Fiscal Element Report

CDTA Cost Report Training


SDMC Cost Reporting Process (FY 09-10)

CFRS_20092010_3800038B

Contracted Services Form

Cost & Financial Reporting System Manual

CRDC System Format

MH Cost Report Reference Materials

MH SDMC

RV & MH 1950

Integration Initiative, Community Behavioral Health Services


SF Avatar (Behavioral Health Electronic Health Record System)

SF Avatar User Support

SF Avatar Work Group