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Culturally & Linguistically Appropriate Services (CLAS)

Cultural & Linguistic Competency Task Force


The Cultural Competence Task Force is a meeting place where developments and ideas for improving the City’s mental health programs can be shared amongst members of the greater BHS network. At the heart of the group’s mission is to ensure that the viewpoints being presented are diverse. For this reason, it is working to develop new recruitment tools to bring onboard more members who will enhance that diversity.


At its meeting of January 8, 2002, the Health Commission reviewed its existing policy on Contractor’s Compliance with Nondiscrimination and Cultural Competency.

The Commission adopted the Culturally and Linguistically Appropriate Services (CLAS) Standards issued by the United States Department of Health & Human Services, Office of Minority Health, on December 22, 2000. The CLAS Standards were adopted as general guidelines to provide a uniform framework for developing and monitoring culturally and linguistically appropriate services as provided by the Department and its direct service providers. The Commission further recommended that the Department establish a Task Force on Cultural Competency to assist in the implementation of its policy directive.

A Task Force has been established under the Department’s Office of EEO and Cultural Competency. The Task Force meets every other month at 1380 Howard Street. Current Members of the Task Force include:

Cultural and Linguistic Competency
Task Force Members

Kavoos Bassiri

Behavioral Health Services

Mary Lam

EEO and Cultural Competency

Francine Austin

SFDPH Contract Development & Technical Assistance

Teresa Fleming

BAART Turk St. Clinic

Angela DiMartino

Curry Senior Center

Galileo Medrano

OMI Family Center

Nora Zapata Krey

Mission MH

Niecia R. Barton

C.A.T.S., Inc

Felicia Houston

A Woman’s Place (C.A.T.S., Inc.)

Christina S. Shea

RAMS, Inc.

Terry Ryan

BayviewHunter's Point Foundation

Any questions about the policy or its implementation should be addressed to Michael Rojas at 415-255-3426.