News & Media |  Donate  |  Contact Us | 
Asked Questions
San Francisco Health Network
Knowledge Sharing & Collaboration

San Francisco Department of Public Health Policy & Procedures Library

By Category

The Library has twelve pre-determined categories for policies and procedures, and they include:


    1. City-Owned Resources: Involving city-owned property, incl. vehicles, communication devices, computers, etc.
    2. Client/Patient Services: Applying to the delivery of services to DPH clients and/or patients.
    3. Compliance: Relating to the processes that exist to meet legal regulations and contractual obligations.
    4. Contracts: Describing contracts management rules and instructions.
    5. External Affairs: Explaining how employees should approach interactions with outside parties, including the Board of Supervisors, City Attorneys, media, other governmental agencies, etc.
    6. Fiscal: Including policies from the DPH Accounting Office, purchasing guidelines, travel reimbursement for staff, etc.
    7. Health Commission: Pertaining to the SF Health Commission.
    8. Human Resources: Explaining employee rights and responsibilities from the City and County of San Francisco or DPH Human Resources departments.
    9. Information Systems: Detailing the manner in which DPH’s IS Section maintains computer programs, data, including how electronic information is secured and protected.
    10. Workplace Safety: Relating to workplace safety.
    11. Privacy: Outlining the Health Insurance and Portability Act (HIPAA), as well as guidance on other privacy-related issues.
    12. General Administration: Information and instructions that do not reasonably fit into any other category.


Category #1: City-Owned Resources

Staff Internet Usage Policy

Speech Recognition Software

Category #2: Client/Patient Services

CBHS Policies & Procedures; click here to find the policies and procedures that affect CBHS programs (Civil Service and/or Contract)

Youth Development Standards of Practice

Category #3: Compliance

Compliance Policy: Operation of a Compliance Program

Compliance Program: Mission, Elements, and Responsibilities

Compliance Program Code of Conduct: Initial and Annual Acknowledgement Requirements

Consent for Minors

Determining the Eligibility of Patients/Clients for Healthcare Benefits

Identity Data: Attachment SFDPH Ethnicity Guidelines Crosswalk

Identity Data: Ethnicity Guidelines

Identity Data: Sex & Gender Guidelines

Identity Data: Sexual Orientation Guidelines

Immigration Status and Interactions with Immigration and Customs Enforcement Agents Policy

Records Management Policy

SFDPH Compliance and Privacy Poster

Zero Waste Policy

Category #4: Contracts

Trafficking Victims Protection Act

Category #5: External Affairs

Creation and Use of Logos, Websites, and Social Media

Distinction between DPH Jobs and Personal Causes

Government Relations

Media Policy

Using the Office of the City Attorney

Category #6: Fiscal

Invoice Procedures Manual

Parking Permits/Pre-Paid Parking Cards

     Parking Permits/Pre-Paid Parking Cards: SFMTA Internal City and County Agency Order Form (Attachment A)

     Parking Permits/Pre-Paid Parking Cards: Requisition Form (Attachment B)

Procurement and Accounts Payable Process Manual

Advance Payment to Contractors

Staff Training & Travel Guidelines

     Staff Training & Travel Guidelines - Checklist (Attachment)

Category #7: Health Commission

Agenda Setting

Communications between SFDPH staff and Individual Health Commissioners

Naming of DPH Facilities

Presentation Guidelines


Category #8: Human Resources

Citywide Harassment-Free Workplace Policy

Incident Command System Basic Training Requirements

Lactation Accomodation Policy

Language Diversity Policy

Non-Clinical DPH Internships

Statement of Incompatible Activities

Securing Trainers, Subject Matter Experts, and Consultants for Staff Training and Professional Development

Prohibition of Violence in the Workplace

Additional HR Policies and Related Information

Basic Emergency Preparedness Training Requirements: Incident Command System

Staff Notification and Call-Down Policy and Procedure

      Sample Call-Down Procedure Template for Call-Down Administrator (Attachment)

Category #9: Information Systems

Remote Access to Microsoft Office 365 (O365) Email

Category #10: Workplace Safety

Ergonomic Computer Workstation Policy

Prohibition of E-Cigarette use at Department of Public Health Facilities

Temporary Transitional Work Assignment Program

Respiratory Protection Program

Sharps Containers in Ivy Street Alley

Category #11: Privacy

For Privacy Policies go to:

Category #12: General Administration

DPH Guidelines on Development and Maintenance of Departmental Policies

DPH P&P Template: Attachment to DPH Guidelines on Development and Maintenance of Departmental Policies

Grants Policy

Healthy and Sustainable Food Policy for Food Served at SFDPH Events, Programs, & Institutions

Healthy Vending Machines

Service and Support Animals in DPH