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Asked Questions
  
San Francisco Health Network
Our Services

Helpful Links

CBHS Major Events

Suicide Prevention: 415-781-0500

Location

Administrative Offices at 1380 Howard Street, 5th Fl. (at Tenth St.)
S.F. Behavioral Health Plan providers are located throughout San Francisco.

Contact

Main phone number:
24-Hour Access Helpline: (415) 255-3737 or (888) 246-3333
TDD (888) 484-7200

Consumer Relations Office: (415) 255-3433.

Hours

The 24-Hour Access Helpline is available 24 hours a day, 7 days a week.

Languages

The 24-Hour Access Helpline is prepared to communicate with callers in any language. Translators are utilized if necessary. Providers are available who speak Cantonese, Spanish, Vietnamese, Tagalog, Russian, and other languages.

Fee

Services are provided to most individuals who receive Medi-Cal benefits at no fee or with a minimum share of cost. For all others, fees are based on a sliding scale.

Presumptive Transfer

For information regarding Presumptive transfer please email: dph.sfcountypresumptivetransfer @sfdph.org

Community Behavioral Health Services


 

NOABD Templates in Spanish

Forms:

Authorization Delay

Delivery System

Denial

Financial Liability

Grievance - Appeal Resolution

Modification

Payment Denial

Termination

Timely Access